Why Choose Us

Our thoughtful team of knowledgeable family travel experts are here to take care of your every need, from the second you contact us to when you return. If you are looking for a family holiday but don’t know where to start, our personal Family Holiday Finder service works to create tailored family holidays.

Here are 15 reasons to choose us for your next family holiday:

1. Family Expertise

We understand that planning the perfect trip for your family isn’t always that easy. To help, we offer tailor-made and package family holidays in hand-picked, child-friendly hotels and resorts across the globe.

Our family travel experts

 

2. Personal Holiday Service

Finding a holiday should be a pleasurable experience and we are here to do just that. We will search for the best options, make recommendations and offer a full after sales service to ensure that everything goes smoothly from start to finish.

“the issue of having a toddler in tow was troublesome (bless her) … I was feeling that I couldn’t find something that met all of our needs – what you gave us was a good suggestion re rooms, a confirmation of how to get about outside the hotel and some finer details that aren’t readily available elsewhere. I love the fact that you considered airline times, etc…” Laura M and Family

3. Protection

We are an ABTA bonded travel business which offers a wide variety of ABTA or ATOL protected products. We are part of the Independence Group, an industry association operated by Hays Travel, ABTA’s largest independent travel agent.

4. Money Saving

We are independent so we can offer you a huge range of holidays and flights, from the smaller more specialist suppliers to the bigger well known brands. We can combine any flight, including low cost flights with 1000’s of hotels, villas or apartments.

5. First Hand Experience

Our travel experts are all experienced professionals and take great pride in offering a highly personalised service. Between us all we have covered the globe, so firsthand experience is almost always available.

6. Accountability

Our job is on the line with every trip. Travel agents have a boss to answer to—or they are the boss—and they are a real person clients can speak with to work things out.

7. Knowledge

We have been doing the job for years and know all the ins and outs. Travelling to the States for the first time? Instead of deciding where to go based on anonymous comments on a website, speak to someone who does this for a living and knows what they’re talking about.

8. More for money

When booking an expensive trip, travellers want to see everything and experience the best a destination has to offer. We can ensure travellers pounds go a long way—and make sure they don’t miss that amazing restaurant down the street, or the special event going on the day their in town.  We know where to go and when.

9. Setting an itinerary

While some people enjoy “just winging it,” we can give a clear-cut schedule of what will be happening on a day-to-day basis, and keep clear records of everything that is included in the trip.

10. Budgeting

We can help map out exactly how much a trip will cost, so there are no surprises. Does that excursion on Monday include lunch, for example, or do you have to buy your own? Does it pay to take the drinks package on the cruise ship, or pay for the excursions in advance? We’ll guide you and save you money.

11. Insurance

Things happen. We can offer insurance in a number of ways, from guaranteeing that the hotel is safe and the company running the excursion won’t rob a traveller, to actually advising on which insurance policies are needed, from trip cancellation to medical emergencies. We also insure that travellers will have the correct travel documents, so they don’t end up missing their plane or cruise. And when things do go wrong, we have the resources and the contacts to get travellers to the head of the line.

12. Resources

At the touch of our fingertips we have resources a traveller simply does not. Yes, we have the internet, but there is so much still left unknown, especially in places that are undiscovered.

13. Exclusivity

Let’s face it, we all want to be a little bit different. We know the new destinations and the new places in them —and often can get our client in. Through our partners, we also often get freebies for our customers that range from a free drink to an exclusive admission to a hot event. We also contact all the hotels that are guests to confirm their arrival. Sometimes we also get free upgrades!

14. Time Saving

Spending hours and weeks researching the perfect trip can take up a ton of time during a busy work week. We’ll spend time getting to know you and what you are looking for, and then put together an entire customised holiday.

15. Leverage

Can’t book a room at a place you really want? Had a last minute addition to a trip but all the rooms are booked? No problem. We spend years developing long-term relationships, and travel companies understand how important their repeat business is. We have leverage with most hotel companies and resorts, and are more likely to get what we want than a single consumer.

 

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